All enquiries treated in the strictest confidence
INSURANCE
CLAIMS
If you require a professional, discreet and experienced insurance investigator, Abacus provides reliable, evidence-led investigations across Kent, Sussex, London and throughout the UK.
Fraudulent and exaggerated claims are an unfortunate reality. As a trusted insurance investigator working with insurers, loss adjusters, solicitors and corporate clients, we establish the facts quickly, legally and efficiently.
Our role as your appointed insurance investigator is simple: to gather clear, defensible evidence that supports informed decision-making and, where necessary, helps you defend a claim with confidence.
Every insurance investigator assignment is handled with complete confidentiality and strict adherence to UK legislation.
We assist with:
An experienced insurance investigator understands that evidence must be accurate, lawfully obtained and capable of standing up in court if required.
When dealing with disputed or suspicious collisions, an insurance investigator from Abacus can attend the scene at the relevant time of day to properly assess environmental conditions.
We can:
Our insurance investigator reports are clear, structured and prepared for use in litigation or settlement negotiations.
We provide a professional “cold call” home visit service conducted by an experienced insurance investigator during normal working hours.
This allows our insurance investigator to:
We firmly believe there is no substitute for traditional enquiry work. Face-to-face contact often provides valuable context that paperwork alone cannot reveal.
A professional insurance investigator must deliver evidence that is both factual and defensible.
We can provide:
Every insurance investigator report is prepared to evidential standards, ensuring clarity, accuracy and professionalism.
Why Choose Abacus as Your Insurance Investigator?
Abacus is a family-run private investigation company established in 2008, with over 125 years of combined police and investigative experience.
When you instruct an Abacus insurance investigator, you benefit from:
● Nationwide and international coverage
● A trusted network of associated investigators
● Discreet and professional service
● Legally compliant investigative methods
● Full Professional Indemnity and Public Liability Insurance
We are endorsed through membership of the Association of British Investigators (ABI), the only association endorsed by the Law Society of England and Wales. We are also registered with the Information Commissioner’s Office under the Data Protection Act (No: Z7264138), giving you complete peace of mind.
Trusted Insurance Investigator Coverage
With satellite offices in Sussex, Essex, South-West London, Watford and Milton Keynes, and a national network of professional associates, our insurance investigator services are available across the UK and internationally.
Whether you are based in Kent, Sussex, London or further afield, we provide responsive, results-driven insurance investigator support tailored to your requirements.
Get in Touch
If you require an experienced insurance investigator, contact our Tunbridge Wells office for a discreet and confidential discussion about your case. Every insurance investigator enquiry is handled with integrity, professionalism and complete confidentiality from the outset.
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Office
(By appointment only)
16 Mount Pleasant Road
Tunbridge Wells
Kent, England
TN1 1QU
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